Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Please obtain any information needed, and sizing confirmations, prior to ordering as I do not offer refunds.
Item exchanges are handled on a case by case basis. If you have an issue with your order, please contact me within 5 days of receipt to let me know and I will do my best to resolve it.
Please note: The Covid-19 international crisis is causing mass shipping delays. Lilies and Lizards, LLC assumes NO responsibility for packages that arrive late or are lost in transit and no refunds will be offered. I will do my best to track your package and will always provide tracking information to you, the buyer, but once it ships and is in the USPS system, I am no longer responsible for your item.
If no size chart is available in the listing images or listing body and you are unsure what size to order, please contact me to discuss.
Most of the items fit true to size but not every child fits true to size. I happily provide customized sizing when requested, just send me a message!
If you are a retail store interested in carrying Lilies and Lizards, LLC items, please contact me to discuss discounted pricing details.